Incidents reported on status page for Certchain Ltd https://status.certchain.net/ https://d1lppblt9t2x15.cloudfront.net/logos/c3cf4b9ecf82a1f3f132410d196081f7.jpeg https://status.certchain.net/ en https://status.certchain.net/incident/837639 Sun, 15 Mar 2026 06:00:12 -0000 https://status.certchain.net/incident/837639#65d488c21473ed5ad67481dcbef01bd7de797394571aac271a4d8764109a782b Maintenance completed https://status.certchain.net/incident/837639 Sun, 15 Mar 2026 06:00:12 -0000 https://status.certchain.net/incident/837639#65d488c21473ed5ad67481dcbef01bd7de797394571aac271a4d8764109a782b Maintenance completed https://status.certchain.net/incident/837639 Sun, 15 Mar 2026 00:00:12 -0000 https://status.certchain.net/incident/837639#73456857d2b192dff43e88399da3f3ab8a257426f34c833162c476b5cd93839e Please be advised that the Operations team has scheduled a planned maintenance (dev/staging/production) window on March 15, 2026, from 00:00 to 06:00 GMT (London Time). ###### Scope of Work: Upgrade of EKS control plane to version 1.35. Update of core services and underlying node images to Amazon Linux 3. ###### Impact: While the total window is six hours, we anticipate a service disruption of approximately 2–3 hours as components are cycled. We recommend planning for downtime during this period. https://status.certchain.net/incident/837639 Sun, 15 Mar 2026 00:00:12 -0000 https://status.certchain.net/incident/837639#73456857d2b192dff43e88399da3f3ab8a257426f34c833162c476b5cd93839e Please be advised that the Operations team has scheduled a planned maintenance (dev/staging/production) window on March 15, 2026, from 00:00 to 06:00 GMT (London Time). ###### Scope of Work: Upgrade of EKS control plane to version 1.35. Update of core services and underlying node images to Amazon Linux 3. ###### Impact: While the total window is six hours, we anticipate a service disruption of approximately 2–3 hours as components are cycled. We recommend planning for downtime during this period. https://status.certchain.net/ Fri, 20 Feb 2026 06:33:39 +0000 https://status.certchain.net/#9ec53e08c36f966b1794ae7492477d66815fef42308850fe2ef5f1f9128f289f Captivate Chat recovered https://status.certchain.net/ Fri, 20 Feb 2026 06:15:44 +0000 https://status.certchain.net/#9ec53e08c36f966b1794ae7492477d66815fef42308850fe2ef5f1f9128f289f Captivate Chat went down https://status.certchain.net/ Mon, 02 Feb 2026 07:18:35 +0000 https://status.certchain.net/#56638e45030da400a78e90fe869500ae383b79c5ab24efe503090493a3559a81 Captivate Chat recovered https://status.certchain.net/ Mon, 02 Feb 2026 07:12:52 +0000 https://status.certchain.net/#56638e45030da400a78e90fe869500ae383b79c5ab24efe503090493a3559a81 Captivate Chat went down https://status.certchain.net/ Mon, 02 Feb 2026 06:18:36 +0000 https://status.certchain.net/#8ed75a2a9aacf168704a78082825148a2ad037b84a22d6f79e5e19b4f17d05f7 Captivate Chat recovered https://status.certchain.net/ Mon, 02 Feb 2026 02:25:12 +0000 https://status.certchain.net/#8ed75a2a9aacf168704a78082825148a2ad037b84a22d6f79e5e19b4f17d05f7 Captivate Chat went down https://status.certchain.net/ Wed, 14 Jan 2026 09:20:48 +0000 https://status.certchain.net/#2cec2e4754250769e99dd4238919f98f5bb0712069daf9d0b24b563fc5b08f91 Certchain CMS recovered https://status.certchain.net/ Wed, 14 Jan 2026 09:01:38 +0000 https://status.certchain.net/#2cec2e4754250769e99dd4238919f98f5bb0712069daf9d0b24b563fc5b08f91 Certchain CMS went down https://status.certchain.net/ Mon, 12 Jan 2026 12:34:43 +0000 https://status.certchain.net/#54db18cd1349afb67a7ff0728e44886640dedeb558966f6e57d29dbb8d3452e7 Certchain CMS recovered https://status.certchain.net/ Mon, 12 Jan 2026 11:58:41 +0000 https://status.certchain.net/#54db18cd1349afb67a7ff0728e44886640dedeb558966f6e57d29dbb8d3452e7 Certchain CMS went down https://status.certchain.net/ Thu, 25 Dec 2025 23:28:40 +0000 https://status.certchain.net/#3cad8fb742940492d2081a6514443eb1d9191ec3777dddce5e176ee070226516 Certchain CMS recovered https://status.certchain.net/ Thu, 25 Dec 2025 23:16:35 +0000 https://status.certchain.net/#3cad8fb742940492d2081a6514443eb1d9191ec3777dddce5e176ee070226516 Certchain CMS went down https://status.certchain.net/incident/769964 Tue, 18 Nov 2025 11:25:00 -0000 https://status.certchain.net/incident/769964#9f57a13e4a4a80e4e89be6015109256d71c6576b979c213a4e9ce21a3fa14e13 We are experiencing issues related to an ongoing Captivate Chat outage and are actively monitoring the situation. We will continue to provide updates as more information becomes available. For details, please refer to Captivate Chat status page: https://status.captivatechat.com/incident/769023 We apologize for any inconvenience this may have caused and appreciate your patience. https://status.certchain.net/incident/760028 Fri, 07 Nov 2025 16:48:00 -0000 https://status.certchain.net/incident/760028#cf9f2472107a3942856ff0e293bfed8ebb27096f64a810f3871b79b48e2e19c0 Incident Summary: On November 7 at 3:41 PM UTC, the internal SSL certificate renewal process encountered a timeout during an automated Certbot update. This caused the process to restart without retrying. Impact: As a result, Front Door was temporarily unable to access the affected domain until the certificate update was completed. Resolution: The issue was identified and resolved by November 7 at 4:35 PM UTC. The SSL renewal process has been restored, and additional safeguards have been implemented to ensure automatic retries in case of future timeouts. https://status.certchain.net/incident/753854 Wed, 29 Oct 2025 16:03:00 -0000 https://status.certchain.net/incident/753854#b323b5df603b53c04ee7abddf95a9e9494fc643dd0987219323519d1539d4e03 Service Outage Notice: Certchain CMS Certchain CMS is currently unavailable due to an ongoing Azure platform outage impacting multiple services. Our team is actively monitoring the situation and will provide updates as they become available. Thank you for your patience and understanding. Update - 19:23 (UK Time) We are observing signs of recovery. Azure Front Door appears to be operational again, but we will continue to closely monitor the restoration of full service. Update - 16:12 (UK Time) Microsoft has identified that the Azure Front Door (AFD) service experienced a significant loss of capacity in the Europe and Africa regions, resulting in impact to several Microsoft 365 and dependent services. For more details, see the Microsoft Service Health update: https://admin.cloud.microsoft/?#/servicehealth/:/alerts/MO1168665/